Whether you need over the phone, remote connection or on-site support industrial laser is able to support you and your machine Australia wide. We always have a technical member of our team in the office so we can support our clients with any questions or issues they may have. This also contributes to our ability to rectify faults as we are able to gain an understanding of the problem before sending an engineer to site saving our clients time and money.
The ability to remotely connect to our customers machines has enhanced the way we are able to interact with machines. Because we are able to solve many problems remotely this saves our clients time and money associated with downtime.
We are backed by our manufacturers and hold an extensive array of parts for our machines so we able to dispatch components quickly and efficiently. Our engineers are trained by suppliers and interact with them regularly so they receive the most up to date information and training on our machines.
At Industrial laser all of your after sales services needs are taken care of.